Resident Liaison Officer - Leeds

Approach Personnel are recruiting for a permanent Resident Liaison Officer for our client based in Leeds, Yorkshire & The Humber. This pivotal role involves acting as the main point of contact between the project team and residents, ensuring effective communication and smooth coordination throughout the construction process. The successful candidate will be responsible for managing resident enquiries, providing updates on project developments, and addressing concerns to maintain positive relations. They will play a key role in ensuring that community engagement is handled professionally, efficiently, and in accordance with project guidelines. The ideal candidate should have previous experience working as a Resident Liaison Officer, with a strong understanding of community engagement and excellent communication skills. The role requires the ability to handle sensitive situations with diplomacy and professionalism, ensuring that residents are kept informed and satisfied with the progress of the works.

  • Proven experience in Resident Liaison or similar community engagement roles
  • Excellent communication and interpersonal skills
  • Ability to manage sensitive situations diplomatically
  • Good organisational skills with attention to detail
  • Knowledge of construction processes and health & safety regulations preferred
  • Ability to work independently and as part of a team
  • Driving licence and own transport are desirable but not essential

In return, this role offers the opportunity to work on a significant project within a reputable organisation, with competitive salary packages and benefits. You will have the chance to develop your career within a supportive environment, engage with local communities, and contribute to the successful delivery of construction projects in the Leeds area. If you meet the above requirements and are interested in joining a dynamic team, we encourage you to apply for this exciting opportunity.