Approach Personnel is seeking a dedicated and experienced Resident Liaison Officer (RLO) to join our client's team on a permanent basis in Wakefield, Yorkshire & The Humber. The successful candidate will play a key role in ensuring effective communication and smooth coordination between the project team and residents throughout the course of various developments. Your responsibilities will include engaging with residents, explaining project aspects clearly, managing expectations, and addressing concerns promptly to maintain positive relations. This role requires a proactive approach, excellent communication skills, and the ability to manage sensitive situations with professionalism and tact, ensuring that all stakeholder interactions align with the company’s standards and regulatory requirements.
- Previous experience as a Resident Liaison Officer or in a similar role within the construction or property sector
- Strong communication and interpersonal skills to liaise effectively with residents and project teams
- Ability to manage sensitive and potentially challenging situations professionally
- Excellent organisational skills and the ability to work autonomously
- Knowledge of relevant health and safety regulations and project management procedures
- Proficiency in using communication tools and reporting software
- Enthusiastic attitude with a customer-focused approach
- Valid UK driving licence is desirable as the role may require travel between sites
This is an excellent opportunity to join a reputable organisation in a pivotal role that offers both professional growth and stability. The successful candidate will benefit from a competitive salary, comprehensive training, and ongoing support within a dynamic work environment. If you meet the criteria and are committed to fostering positive resident relationships, we encourage you to apply and become part of a dedicated team committed to excellence in project delivery and community engagement.